How to Reset a Session in Citrix Workspace

Background

This Knowledge Base Article provides a step-by-step guide on how to Reset/Close opened sessions of your applications in Citrix Workspace.
PLEASE NOTE: Reset Citrix Session has to be clicked every time you finish your work inside Citrix Workspace.

Before You Begin

• Ensure Microsoft Authenticator setup is completed -See our article on Set up Microsoft Authenticator for more.
• Ensure Citrix Workspace is installed on your PC. See our article on How to Download and Install Citrix WorkSpace for more.
• Ensure you are logged into Citrix Workspace. See our article on How to Sign into Citrix Workspace for more.

Steps to Follow

1. Click on the APPS Section.
   PLEASE NOTE: Citrix Workspace will display this welcome screen after successful login into the Citrix Workspace Application.
   
   
2. Click on the APPS button on the top center of the Citrix Workspace to navigate to your applications page.
   PLEASE NOTE: Click on the star icon next to the application shortcuts for them to be visible on the home screen.
   
3. Click on the Reset Citrix Session tile to close all the applications opened in your account.
   PLEASE NOTE: Reset Citrix Session has to be clicked every time you finish your work inside Citrix Workspace.
   
   Citrix Workspace will close all your opened applications in your account.
   PLEASE NOTE: Although the apps will be closed you won't be Signed Out of Citrix Workspace.