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Getting Started with Oova

  • What is Oova?

    The Oova app has been designed to provide dispatch teams with real-time, transparent information on various deliveries and delivery drivers, fully integrated into your ERP or via a compatible mobile d...

  • Download Oova (iOS) via Thimbl

    Log into your organisation's Thimbl portal. Navigate to My Apps under the user menu located in the top righthand corner of the screen under your Username. Click on the download link for your device.  ...

  • Download Oova (iOS) via QR Code

    If you see this sign you can use it to easily install the Oova App on your iOS compatible device. Unlock your iOS device as normal Switch you your device's camera Focus your camera on the QR Code Your...

  • Download Oova (iOS) via Direct Link

    From your compatible iOS device, copy the below link and paste it into your Safari web browser: itms-services://?action=download-manifest&url=https://services.bitberry.com.au/MobileApps/Oova/manifest....

  • Logging into Oova

    To log into the Oova application, you will need an approved Thimbl account.   Please follow this article for assistance in applying for a Thimbl account. Locate the Oova on your apple device – Click o...

  • Navigating the Oova Application

    Once you have logged into the Oova app, you will be diverted to the ‘Deliveries’ home page. If you are an allocated delivery driver, your upcoming deliveries for the day will be displayed. If you are ...

  • Logging Out of Oova

    You can log out of the app at anytime via the Log Out button on the App Menu. Select the Menu icon at the top left hand corner of the app page Select Logout form the Menu You will then be redirected t...

  • Troubleshooting: Login Failed

    In this article Issue Causes Solutions Issue Attempting to log in to Oova, you may be met with a notice of Login Failed. Causes Below are the known causes  No internet connection Missing company  A si...