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General

  • Working with Oova in Offline Mode

    Oova Offline Mode is designed to maintain your work progress and delivery data when you are unable to access the Oova network.  There are several situations where this may occur: You are working in an...

  • Clocking In / Clocking Out in Oova

    Background The purpose of this Knowledge Base Article is to ensure that staff is able to use the Clock in/out feature within the Oova app. Before You Begin Ensure you are successfully Logged In to Oov...

  • Updating Foam Block Location in Oova

    Background The Knowledge Base Article provides information on how to change/update the location of foam blocks via the Oova App when the foam block location physically changes in the warehouse. Steps ...

  • Solution for Black Screen Issue When Trying to Take Photos from Oova?

    Background This issue can arise when trying to take a photo from the camera while on the Oova app. The camera would appear blacked out as shown in the second screenshot below.  It happens when Oova is...