How to Connect to a VPN in Windows 10

Background

A virtual private network or VPN extends the reach of a private company network, enabling you to send and receive data across shared or public networks exactly as you would if your computer or device was connected to your office.

A VPN connection can help provide a more secure connection and access to your work data and online services if you are working from home or working off-site, for example, from a café, library or similar public place.

Before You Begin

• Microsoft Authenticator setup must be completed -See our article on How to Set Up Microsoft Authenticator for more.
• Ensure you are connected to the internet. 
• The steps to connect to the  Primary and Secondary VPN Connections will be exactly the same.
  
  

Connecting to the VPN

1. On the far right of the taskbar, select the Network icon.
   
   
2. The Network icon should appear as either:
   
3. Or
   
   
4. From the Network popup, you should now see several VPN connection profiles which have been set up for you by group policy. Select the VPN connection you want to use, then do either of the following depending on what happens when you select the VPN connection:
   • Step 01:   If the Connect button displays under the VPN connection, select Connect.
   • Step 02:   If the VPN section in Settings opens, select the VPN connection there, then select Connect.
     PLEASE NOTE:  Select the primary VPN option from the VPN list: BEST BAR VPN (MFA Primary) or Unipod VPN (MFA Primary).
     
     
   • Step 03:  If you're prompted, enter your username and password.
     • Best Bar
       PLEASE NOTE: You must enter your username as <COMPANY>\<USERNAME>.
       Your password will be the same as your standard windows account. Then click OK.
       
       
     • Unipod
       PLEASE NOTE: You must enter your username as <COMPANY>\<USERNAME>.
       Your password will be the same as your standard windows account. Then click OK.
       
5. The Microsoft Authenticator App (On your Mobile) will then ask you to Approve the login. Please click approve and the VPN will then be able to connect.
   
   
6. When connected, the VPN connection name will display Connected underneath it. To see if you’re connected to the VPN while you’re doing things on your PC, select the Network icon on the far right of the taskbar, then see if the VPN connection says Connected.
   
   The connected Best Bar VPN(MFA Primary) will display as below.

      The connected Unipod VPN(MFA Primary) will display as below.