Background
This Knowledge Base Article provides information on how to reset our computer password.
Steps to Follow
- Log in to your computer. Once the desktop is visible, press and hold the CTRL + ALT + Delete keys on your keyboard.
- Select Change a password.
- Enter the following user credentials as follows:
- Your Username will be displayed
- Type In your Current Password
- Type In the New Password
- Type In New Password again in order to confirm the password.
- If your password change is successful, you will be presented with the following screen (or similar).
PLEASE NOTE: You will need to confirm your credentials in apps and other devices that you use (For Example - Outlook on desktop and mobile. You will be prompted to enter your new password).
Charuka Egodapitiya
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