How to Add an Email Account in Outlook for Windows

Background

This knowledge base article provides a step-by-step guide on how to add your mailbox with Microsoft Outlook.

Before You Begin

• Microsoft Authenticator setup must be completed - See our article on How to Set Up Microsoft Authenticator for more.

Steps to Follow

1. Click on the Windows button, type Microsoft Outlook and select Outlook from the list.
   
   
   
2. Enter your company email address when prompted by Microsoft Outlook. Click on the Connect button to proceed to the next step.
   
   
   
3. Enter your password prompted by Microsoft Outlook. Click on the Sign in button to proceed to the next step.
   PLEASE NOTE: Your password will be the same as your standard windows account. 
   
   
4. The Microsoft Authenticator App (On your Mobile) will then ask you to Approve the email login. Please click approve and  Microsoft will connect your mailbox to the Outlook Application.
   
   
   
   
   
   
5. Click on the OK button when prompted by Outlook to sign in to all your apps.
   
   
   1. Microsoft Outlook Loading Profile window
      
      
      
   2. Microsoft Outlook will display the You're all set! window.
      
      
6. Click on the Done button when  Microsoft Outlook displays the Account successfully added window.
   You will be navigated into Microsoft Outlook. Your mailbox will take several minutes to completely update.