How to Forward Calls on Teams to Another Number

Background

This knowledge base article provides steps to forward calls from Microsoft Teams to another number.

Before You Begin

• Ensure you have an Office 365 account.
• Ensure you are logged into Microsoft Teams on your computer. See our article How to Install Microsoft Office for more.
• Ensure you have teams opened on your computer.

Steps to follow

1.  Click on the three dots next to your initials (or your avatar if you have uploaded a photo) in the top-right corner of the app.
   
   
   
2. Click on the Settings option. This will open up the Settings Window.
   
   
3. Click on the Calls option from the Settings window. 
   
4. Under the Call answering rules section, click on the option called Forward my calls radio button.
   
   
   
5. Click on the downward arrow next to Forward to and choose New number or contact.
   
   
   
6. Enter the number you wish your Teams calls to get forwarded to. A box displaying the number you entered will be displayed below. Press the Enter key.
   
7. Close the Settings window.