Start a conversation

Teams

  • How to Forward Calls to Another Number When Unanswered

    Background This knowledge base article provides steps to forward calls in Microsoft Teams to another number when you are unable to answer the call. Before You Begin Ensure you have an Office 365 accou...

  • How to Create a Team in Microsoft Teams

    Before you begin Ensure you have installed and are logged into Microsoft Teams on your computer. See our article How to Install Microsoft Office if you don't have Teams. Steps to follow Select Teams o...

  • How to Mute Notifications during Meetings

    Background This knowledge base article provides steps to mute notifications which can be disruptive and distracting during meetings on Teams. Before You Begin Ensure you have an Office 365 account. En...

  • How To Set Up Speed Dial on Yealink Teams Phone

    Background To set up an MS Teams phone in a common area, it is necessary to configure speed dial numbers so it will be easy for users to access. Steps To Take To access the People feature on your Yeal...

  • Sharing Teams Calls with Delegates

    Background  This knowledge base article lets you know how to set up a team member as a delegate to receive and make calls on your behalf. Before You Begin Ensure you are logged in to an Office 365 acc...

  • Adding Delegates in Teams

    Background  This knowledge base article lets you know how to set up a team member as a delegate. Before You Begin Ensure you are logged into an Office 365 account (https://www.office.com/) Ensure you ...

  • Setting your Computer Speaker as Secondary Ringer in Teams

    Background The article explains how to set your computer speaker as a secondary speaker during Teams calls so that you can hear the call ring even when you don't have your headset connected and don't ...

  • Calling as Yourself or as an Assigned Team in Teams

    Background This knowledge base article lets you know how to take calls as yourself or as an assigned team. Before You Begin Ensure you have an Office 365 account. Ensure you installed and are logged i...

  • How to Make Calls from Teams on your iPhone

    Background  This knowledge base article provides steps to make calls to both Internal and external contacts from Teams on your iOS device.  Before You Begin Ensure you have setup the Teams app on your...

  • How to Use Unified Contacts in Teams

    Background If you need to find a contact, Unified Contacts is your go-to tool. With this app, you can search both your company's corporate contact list and your client outlook contacts list in one pla...